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Master Thesis

Qualité de service en transport interurbain routier de voyageurs. Certification de la ligne Express Voiron-Grenoble-Crolles

Abstract : Caoch companies are faced with varied institutional contexts. In the one in which Transdev Dauphiné is, we describe the chosen processes and the difficulties met on the way to the NF 235 assurance.
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https://dumas.ccsd.cnrs.fr/dumas-00408075
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Submitted on : Tuesday, July 28, 2009 - 4:43:24 PM
Last modification on : Friday, October 16, 2020 - 1:47:04 PM
Long-term archiving on: : Tuesday, June 15, 2010 - 9:37:46 PM

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  • HAL Id : dumas-00408075, version 1

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Matthieu Blondeau. Qualité de service en transport interurbain routier de voyageurs. Certification de la ligne Express Voiron-Grenoble-Crolles. Gestion et management. 2007. ⟨dumas-00408075⟩

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