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Master Thesis

Konzeption, Design und Realisierung einer webbasierten betriebswirtschaftlichen Software für freie KFZ-Werkstätten : Basierend auf einer hoch-konfigurierbaren ERP-Software für markengebundene Autohäuser

Abstract : Since 2001 Procar Informatik AG develops and markets the business management software ecaros 2, which is a client-server application developed in the programming language Java. ecaros 2 can be flexibly adapted to needs of brand-based car dealerships. The operation of the server side takes place in the computing center of procar informatik AG. Installing the client software and operating the hardware for secure access via VPN to the data center is in the car dealerships responsibility. Distribution, system setup and customization of ecaros 2 to individual needs of the car dealership cause an enormous financial and human effort, both at procar informatik AG and at car dealership. For small, independent garages ecaros 2 is only limitedly suitable. They usually have fewer financial resources, opposed to brand-based car dealers. Employees are often less specialized in areas outside the maintenance and repair of vehicles, such as accounting or inventory management. The open and flexibly designed business processes in ecaros 2 would overwhelm the staff. To be able to serve this target group, the project described in this paper was performed to develop the web-based application webgarage. The webgarage is based professionally and technically on the application logic of ecaros 2. To meet requirements of the target group, business processes to realize had to be initially selected and documented. These had to be adjusted so that users can be led goaloriented through processes in areas they are not specialized in. To avoid the costs for system setup, a sales model should be implemented which is completely new in the motor vehicle industry. Customers are not personally known and register autonomously via Internet. Personal pitches and user trainings are not provided. This required automation of setup and configuration of the system, and realization of a graphically appealing and intuitive user interface. This paper describes conception, design and implementation of the webgarage and it points to problems encountered, possible solutions, solutions adopted and reasons for choosing one solution over the other.
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Master Thesis
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Sascha Dechert. Konzeption, Design und Realisierung einer webbasierten betriebswirtschaftlichen Software für freie KFZ-Werkstätten : Basierend auf einer hoch-konfigurierbaren ERP-Software für markengebundene Autohäuser. Computer Science [cs]. 2011. ⟨dumas-01112785⟩

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