F. Médicale-en, Disponible sur http://www.conseil-national.medecin.fr/sites/default/files/atlas_2014.pdf. In : CNOM (Conseil National de l'Ordre des Médecins) [en ligne]. Site disponible sur http, 2014.

D. Ms and V. Na, The nature of primary care, J Fam Pract : The Journal of Family Practice, vol.42, issue.2, pp.113-119, 1996.

J. Vallee, D. E. , and L. , Médecine générale : de quels experts avons-nous besoin ? Première partie : les soins primaires sont-ils aujourd'hui un domaine d'expertise ? Médecine : Revue de l, UNAFORMEC, vol.4, issue.1, pp.35-40, 2008.

E. Mw, F. Wm, and W. J. , Audit of abdominal pain in general practice, The Journal of the Royal College of General Practitioners, vol.35, issue.274, pp.235-238, 1985.

B. M. and E. Rk, Acute abdominal pain in general practice: tentative diagnoses and handling: A descriptive study, Scandinavian Journal of Primary Health Care, vol.27, issue.3, pp.137-140, 2009.

J. and F. T. Altman-i, Ambulatory medical care: a comparison of internists and family-general practitioners, N Engl J Med : New England Journal of Medicine, vol.302, issue.1, pp.11-16, 1980.

M. Aw and B. G. Plunkett-pk, Randomised controlled trial of general practitioner versus usual medical care in an urban accident and emergency department: process, outcome, and comparative cost, BMJ : British Medical Journal, issue.7039, pp.312-1135, 1996.

J. , L. H. , and R. Ja, Cost effectiveness of treating primary care patients in accident and emergency: a comparison between general practitioners, senior house officers, and registrars, BMJ : British Medical Journal, vol.312, issue.7042, pp.1340-1344, 1996.

M. M. , H. P. , R. P. Nakar-s, and V. S. Or, Impact of general practitioners' referral letters to an emergency department Aust Fam Physician : Australian Family Physician Referrals to an emergency department: are there differences between self-referrals and referrals from general practitioners?, Harefuah, vol.23, issue.680, pp.1320-1321, 1324.

M. Wg and P. Ag, A study of the content of general practitioners' referral letters to an accident and emergency department, Br J Clin Pract : The British Journal of Clinical Practice, vol.45, issue.2, pp.95-96, 1991.

M. Ge, C. Al, and . Faulkner-s, Can general practitioner referral letters for acute medical admissions be improved? Health Bull : Health Bulletin (Edinburgh), pp.257-61, 1999.

P. Mn, Structure d'urgence du CHU de Pointe-à-Pitre : analyse du recours par les omnipraticiens de ville et comparaison à une population témoin

. Rouen, Disponible sur http, 2013.

J. Mp, K. P. , and B. S. , The measurement of clinical pain intensity: a comparison of six methods, Pain, vol.27, pp.117-126, 1986.

P. Dd, B. Fm, and L. S. , A comparison of pain measurement characteristics of mechanical visual analogue and simple numerical rating scales, Pain, vol.56, pp.217-226, 1994.

. Conférence-de-consensus, Prise en charge de la douleur post-opératoire chez l'adulte et l'enfant. Ann Fr Anesth Réanim : Annales Françaises d'Anesthésie etde Réanimation, pp.455-461, 1998.

B. Ca, . Freedman-g, and . Hossain-s, The visual analog scale for pain. Clinical significance in postoperative patients, Anesthesiology, vol.95, pp.1356-1361, 2001.

J. , F. Dm, and T. Vf, Appropriateness of healthdirect referrals to the emergency department compared with self-referrals and GP referrals

G. Os, B. G. , and O. M. , One year followup of patients discharged from the emergency department with non-specific abdominal pain, Laeknabladid, vol.97, issue.4, pp.231-236, 2011.

R. Ik, S. H. , and H. S. , Use of laboratory tests in out-ofhours services in Norway, Scandinavian Journal of Primary Health Care, vol.30, issue.2, pp.76-80, 2012.

S. Landel and . Rouen, Disponible sur http, 2012.

F. Griffin-e, Caractéristiques démographiques et connaissances de la permanence des soins des usagers des services d'urgence du Havre Comparaison avec les caractéristiques des usagers de la maison médicale de garde du Havre, Thèse de doctorat en médecine générale

. Rouen, Disponible sur http, 2012.

K. , D. D. , and D. Bakker-d, Self?referral in a gate keeping system: patients' reasons for skipping the general?practitioner, Health Policy, vol.45, issue.3, pp.221-238, 1998.

G. S. and D. Ac, Do non-urgent patients presenting to an emergency department agree with a reorientation towards an alternative care department? Revue d'épidémiologie et de santé publique, pp.3-9, 2009.

J. Blenet and J. Rambaud, Patients consultant pour des motifs de médecine générale au service d'accueil des urgences de l'hôpital de Perpignan aux heures de permanence des soins, leurs caractéristiques et leur parcours, Thèse de doctorat en médecine générale, 2007.

. Lawrence, Minister for Health, The Queensland Cabinet and Ministerial DirectoryNew campaign says GP not ED, 2014.

B. Ha, Primary care in the emergency room: high in coast and low in quality, N Engl J Med : New England Journal of Medicine, vol.306, p.998, 1982.

H. H. and C. B. Olsson-m, Trial of a method of reducing inappropriate demands on a hospital emergency department, Public Health, vol.101, pp.99-105, 1987.

K. M. , A. Bc, and R. J. , Why skip the general practitioner and go to the accident and emergency department?, NZ Med J : New Zealand Medical Journal, vol.96, pp.49-52, 1981.

G. Br and . Pract, The British journal of general practice, the journal of the Royal College of General Practitioners, vol.42, issue.356, pp.90-91, 1992.

D. Pa, V. C. , and W. M. , The use of the accident and emergency department, Arch Emerg Med : Archives of Emergency Medicine, vol.4, issue.2, pp.77-82, 1987.

F. Ss, F. Lr, and K. K. , What is an emergency? The judgements of two physicians, Ann Emerg Med : Annals of Emergency Medicine, vol.23, pp.833-840, 1994.

J. Mccabe, What Is an Emergency, and Who Wants to Know?, Annals of Emergency Medicine, vol.23, issue.4
DOI : 10.1016/S0196-0644(94)90004-3

B. Ab, Triage in accident and emergency departments, BMJ : British Medical Journal, vol.311, p.404, 1995.

G. S. and R. S. Westlake-l, Differences in priorities assigned to patients by triage nurses and by consultant physicians in accident and emergency departments, J Epidemiol Community Health : Journal of epidemiology and community health, vol.47, pp.312-315, 1993.

M. A. , M. C. , and M. Pb, Inappropriate' attendance at an accident and emergency department by adults registered in local general practices: how is it related to their use of primary care ? J Health Serv Res Policy : Journal of health services research & policy, pp.160-165, 2002.

J. Cohen, Accident and emergency services and general practice-conflict or cooperation? Fam Pract : Family Practice, pp.81-83, 1987.

M. Aw, Inappropriate' attenders at accident and emergency departments I: definition, incidence and reasons for attendance. Fam Pract : Family practice, pp.23-32, 1998.

H. H. Mcmeekin, P. , and P. C. , A systematic review of the activity and impact of emergency care practitioners in the NHS, Emerg Med J : Emergency Medicine Journal, vol.31, issue.10, pp.853-860, 2014.

H. Br and L. K. Bullard-mj, Impact of a triage liaison physician on emergency department overcrowding and throughput: a randomized controlled trial, Acad Emerg Med : Academic Emergency Medicine, vol.14, issue.8, pp.702-708, 2007.

E. , M. F. Van-rijswijck, and . Bt, Validation of the Emergency Severity Index (ESI) in self-referred patients in a European emergency department, Emerg Med J : Emergency Medicine Journal, vol.24, issue.3, pp.170-174, 2007.

D. Ac, G. S. , and D. B. , ED patients: how nonurgent are they? Systematic review of the emergency medicine literature, Am J Emerg Med : The American Journal of Emergency Medicine, vol.29, issue.3, pp.333-345, 2011.

J. , F. Dj, and L. Sr, The effect of physician triage on emergency department length of stay, J Emerg Med : The Journal of Emergency Medicine, vol.39, issue.2, pp.227-233, 2010.

R. Bh and G. X. Villa-roel-c, The role of triage liaison physicians on mitigating overcrowding in emergency departments: a systematic review, Acad Emerg Med : Academic Emergency Medicine, vol.18, issue.2, pp.111-120, 2011.

G. J. Rapport, Mission de médiation et propositions d'adaptation de la permanence des soins, remis à Mme Roselyne Bachelot-Narquin, Ministre de la Santé, 2007.

L. Blanc, Organisation de la Permanence des soins en médecine libérale Disponible sur : http://www.urps-med-ra, 2011.

J. Edinb, ANNEXE 2 : Territoires de premier recours rattachés géographiquement au CHI d'Elbeuf ? Louviers ? Val-de-Reuil Source : Agence Régionale de Santé Prise en charge initiale des douleurs abdominales : différences de pratique entre médecine générale de ville et services d'accueil des urgences hospitaliers, Journal of the Royal College of Surgeons of Edinburgh, p.114, 1991.