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Master Thesis

EDIFIP study: Evaluation of the Impact of Patient Information Leaflets on doctor-patient communication, satisfaction and global adherence for 6 acute pathologies (medical and traumatic), in 2 emergency departments. A prospective multicentric before-after study

Abstract : Background: Doctor-Patient Communication (DPC) is an essential part of the relation between the doctor and his patient. Patient Information Leaflets (PILs) created for the management of acute illnesses aim at improving the quality of information given to the patient. Our before-after study explored the role of written information in the management of 6 acute illnesses (medical and traumatic), in an emergency ward, as a means of improving doctor-patient communication, satisfaction and global adherence. Methods: In this prospective multicenter study, patients consulting in 2 emergency departments (Grenoble and Chambéry) for an acute condition (medical or traumatic) were included. 7 to 10 days later, they were reached by phone and answered questionnaires. We used 3 validated scales (doctor-patient communication, satisfaction and global adherence scales) in a "before-after" study to ensure comparability. Results: Analysis of 168 patients (14,2 % were lost to follow-up) showed that PILs improved DPC (p-value = 0,002). In phase 2, DPC score’s median was 46 [42-49]. In phase 1, the median was 44 [38-48]. Our analysis also showed that with leaflets, there were almost twice as many patients (10,3 % in phase 1 and 18 % in phase 2) who found that DPC was very good (DPC score > 50). Furthermore, we observed half as many patients (20 % in phase 1 and 8,4 % in phase 2) who thought that DPC was insufficient (DPC score ≤ 35). Conclusion: Written information is a precious tool for patients and doctors. The use of PILs modifies patients’ and doctors’ behavior, leading to better healthcare.
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Master Thesis
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Submitted on : Monday, January 11, 2016 - 5:17:37 PM
Last modification on : Tuesday, May 11, 2021 - 11:36:18 AM
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  • HAL Id : dumas-01254092, version 1

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Marisa Tissot, Julie Tyrant. EDIFIP study: Evaluation of the Impact of Patient Information Leaflets on doctor-patient communication, satisfaction and global adherence for 6 acute pathologies (medical and traumatic), in 2 emergency departments. A prospective multicentric before-after study. Human health and pathology. 2015. ⟨dumas-01254092⟩

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