Les réseaux sociaux d’entreprise : nouveaux modes de gestion des connaissances organisationnelles

Abstract : Knowledge management represents a major challenge for companies nowadays despite the large number of KM tools available in the market. In this study, our aim was to examine the role of enterprise social networks as new knowledge management tools, to finally answer the question: In what way can knowledge capitalization be influenced by the use of enterprise social networks as knowledge management tools? Our attempt to answer was established based on a field study in the form of a survey designed to illustrate how can the know-how of an organization be shared and capitalized through an enterprise social network.
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Master Thesis
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https://dumas.ccsd.cnrs.fr/dumas-01385257
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Submitted on : Friday, October 21, 2016 - 10:39:05 AM
Last modification on : Wednesday, February 27, 2019 - 11:04:02 PM

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  • HAL Id : dumas-01385257, version 1

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Amal Sounaine. Les réseaux sociaux d’entreprise : nouveaux modes de gestion des connaissances organisationnelles. Sciences de l'information et de la communication. 2016. ⟨dumas-01385257⟩

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