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Master Thesis

Mise en œuvre de l’offre de service tram-train de l’Ouest Lyonnais. Enjeux pour la SNCF et défis organisationnels

Abstract : As many French cities, Lyon knows a phenomenon of suburbanization since the 60s. The West Lyon, by the quality of its rolling hills is an attractive and dynamic sector in terms of population and economy. This development is accompanied by an increase of mobility and traffic, an congestion at peak times and therefore a deterioration of the environment.
To meet the challenges of sustainable development and encourage drivers to a modal report, the transit authority, the Rhône-Alpes Region has initiated an innovative project of tram-train on the railway lines in Western Lyonnais. The implementation of the supply of tram-train service to the end of 2012 (SU 2013) form the problem of this study. What solutions implemented to achieve the expected supply? What issues and organizational challenges for TER RA and SNCF ?
To answer these questions, I will proceed in two stages, relying on consultation of bibliographic references and conducting interviews with those involved. After situating the subject in its broader context, I will present a diagnosis of mobility on the West Lyonnais, then the offer commanded expected. In a second step, I will analyze the organization of work setting up and the conception quality of the service, then through the feedback from the first year of operation of the tram-train Citadis Dualis of Nantes (similar project conducted in parallel), the limits of the method and areas for improvement.
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Éric Fauconnet. Mise en œuvre de l’offre de service tram-train de l’Ouest Lyonnais. Enjeux pour la SNCF et défis organisationnels. Gestion et management. 2012. ⟨dumas-01896797⟩

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