P. E. Petersen, Priorities for research for oral health in the 21st century, the approach of the WHO Global Oral Health Programme, Community Dent Health. juin, vol.22, issue.2, pp.71-75, 2005.

A. Leao and A. Sheiham, Relation between Clinical Dental Status and Subjective Impacts on Daily Living, Journal of Dental Research. juill, vol.74, issue.7, pp.1408-1421, 1995.

. Drees.-l'état-de-santé-de, , p.436

C. Ménard, D. Grizeau-clemens, and J. Wemaere, Santé bucco-dentaire des adultes, mars, issue.35, p.10, 2016.

P. Boitte and J. Cobbaut, Les défis d'une éthique de l'accès aux soins. Revue d'ethique et de theologie morale, vol.241, pp.9-40, 2006.

, Urgences de France. Organisation de la médecine d'urgence en France : un défi pour l'avenir. Livre Blanc, vol.48, 2015.

D. Bois, J. Massonnaud, and J. Melet, Mission Odontologie, p.140, 2003.

F. Gaffiot, Dictionnaire Latin-Français. 1934. 1440 p

T. Y. Wong, A nationwide survey of deaths from oral and maxillofacial infections: the Taiwanese experience, J Oral Maxillofac Surg. nov, vol.57, issue.11, pp.1297-1306, 1999.

A. W. Green, E. A. Flower, and N. E. New, Mortality associated with odontogenic infection!, Br Dent J. 26 mai, vol.190, issue.10, pp.529-559, 2001.

D. A. Moutarde, Référentiel métiers et compétences du chirurgien dentiste, p.26, 2010.

. Perrin-d, . Ahossi-v, P. M. Larras-p, and . Perrin--l,

Y. Boucher and . Cohen-e, Urgences dentaires et médicales : conduites à tenir. Prévention chez le patient à risque. CDP, vol.380, 2007.

. Drees, Enquête nationale sur les structures des urgences hospitalières, p.18, 2013.

C. Girard-p, . Noto-r, and . Jolis-p, Manuel des urgences en pratique odontostomatologique

. Drees, Effectifs des chirurgiens-dentistes par mode d'exercice, zone d'activité, sexe et tranche d'âge, 2017.

, DREES. 10 000 médceins de plus depuis 2012, p.4, 2018.

. Ondps, Le metier de chirurgien dentiste caracteristiques actuelles et evolutions, 2007.

. Guivarc'h-m, G. Maille, F. Bukiet, and P. L. Coz, Prise en charge des urgences en odontologie : de la nécessité d'une réflexion éthique, 15 août, 2017.

, Référentiel d'évaluation des centres de santé, HAS, p.71, 2007.

, Inspection générale des affaires sociales. Rapport Evaluation de l'organisation et du fonctionnement des deux CSERD de l'APHP, p.119, 2013.

V. Delahaye-guillocheau, B. Dizambourg, and F. Bonaccorsi, Audit de l'appareil de formation odontologique, vol.119, 2006.

F. Guillamo, Les unités hospitalo-universitaires d'odontologie délocalisées : génèse et proposition d'un modèle organisationnel. Ecole des Hautes Etudes en Santé Publique, 2016.

A. Chalmel, Une unité hospitalo-universitaire de chirurgie-dentaire contre la désertification médicale, vol.1, 2013.

D. J. Deluke, Emergency dental care for the community: what is the responsibility of the hospital?, J Hosp Dent Pract. avr, vol.10, issue.2, pp.43-48, 1976.

B. H. Hendler, Dentistry in the emergency room, Special Care in Dentistry, vol.8, issue.3, pp.99-99, 1988.

S. T. Sonis and R. W. Valachovic, An analysis of dental services based in the emergency room, Spec Care Dentist. mai, vol.8, issue.3, pp.106-114, 1988.

R. P. Nalliah, V. Allareddy, and V. Allareddy, Dentists in the US should be integrated into the hospital team, Br Dent J. avr, vol.216, issue.7, pp.391-393, 2014.

, -303 du 4 mars 2002 relative aux droits des malades et à la qualité du système de santé. mars 4, 2002.

, portant réforme de l'hôpital et relative aux patients, à la santé et aux territoires, 2009.

S. Verma and I. Chambers, Dental emergencies presenting to a general hospital emergency department in Hobart, Australia. Aust Dent J. sept, vol.59, issue.3, pp.329-362, 2014.

J. Koziol-mclain, D. W. Price, B. Weiss, A. Quinn, ). Tracy et al., Seeking care for nonurgent medical conditions in the emergency department: Through the eyes of the patient, Journal of Emergency Nursing. 1 déc, vol.26, issue.6, pp.554-63, 2000.

H. H. Lee, C. W. Lewis, B. Saltzman, and H. Starks, Visiting the Emergency Department for Dental Problems: Trends in Utilization, Am J Public Health, vol.102, issue.11, pp.77-83, 2001.

L. A. Cohen, R. J. Manski, L. S. Magder, and C. D. Mullins, Dental visits to hospital emergency departments by adults receiving Medicaid: Assessing their use, The Journal of the American Dental Association. 1 juin, vol.133, issue.6, pp.715-739, 2002.

K. K. Tiwana, K. J. Hammersmith, and V. A. Murrah, Urgent care in the dental school setting: analysis of current environment and future challenges in emergency dental education, J Dent Educ. mars, vol.71, issue.3, pp.331-339, 2007.

, Unité Fonctionnelle (UF), HAS

E. Farmakis, F. D. Palamidakis, F. G. Skondra, G. Nikoloudaki, and N. Pantazis, Emergency care provided in a Greek dental school and analysis of the patients' demographic characteristics: a prospective study, International Dental Journal. oct, vol.66, issue.5, pp.280-286, 2016.

L. Popescu, I. Aga, and M. Popescu, La prise en charge des urgences odontologiques dans le centre hospitalier Métropole Savoie après un an de fonctionnement d'une ligne d'astreinte, Med Buccale Chir Buccale, vol.21, issue.4, pp.211-219, 2015.

L. Andersson, J. O. Andreasen, P. Day, G. Heithersay, M. Trope et al., Guidelines for the Management of Traumatic Dental Injuries: 2. Avulsion of Permanent Teeth. Pediatr Dent. 15 sept, vol.39, pp.412-421, 2017.

M. Fayn and B. Mamane, Express enquête sur les Urgences, vol.1, 2011.

. Drees, Urgences : sept patients sur dix attendent moins d'une heure avant le dévut des soins, 2015.

G. B. Gibson, B. Blasberg, and S. J. Hill, A prospective survey of hospital ambulatory dental emergencies Part 1: Patient and emergency characteristics, Special Care in Dentistry, vol.13, issue.2, pp.61-66, 1993.

J. Bae, Y. Kim, and Y. Choi, Clinical characteristics of dental emergencies and prevalence of dental trauma at a university hospital emergency center in Korea, Dental Traumatology, vol.27, issue.5, pp.374-382, 2011.

T. Hôpitaux-de, Organisation de la permanence de soins du service d'odontologie et traitement dentaire -CHU de Toulouse, p.18, 2017.

S. Gentile, E. Amadeï, J. Bouvenot, A. C. Durand, I. Bongiovanni et al., Attitudes et comportement des usagers face à une urgence réelle ou ressentie, Sante Publique, vol.16, issue.1, pp.63-74, 2004.

, IOM report: the future of emergency care in the United States health system, Acad Emerg Med, vol.13, issue.10, pp.1081-1086, 2006.

R. Austin, K. Jones, D. Wright, N. Donaldson, and J. E. Gallagher, Use of the out-of-hours emergency dental service at two south-east London hospitals, BMC Oral Health. 25 juill, vol.9, issue.1, p.19, 2009.

. Cohen-l, . Genisson-c, and . Savary-r-p, Rapport d'information -Les urgences hospitalières, miroir des dysfonctionnements de notre système de santé, 2016.

, Ordre des Chirurgiens Dentises. Répartition de la population des Chirurgiens-Dentistes

D. Sur,

A. Singhal, E. T. Momany, M. P. Jones, D. J. Caplan, R. A. Kuthy et al., Dental care after an emergency department visit for dental problems among adults enrolled in Medicaid, J Am Dent Assoc. Fev, vol.147, issue.2, pp.111-120, 2016.

E. E. Davis, A. S. Deinard, and E. Maïga, Doctor, my tooth hurts: the costs of incomplete dental care in the emergency room, J Public Health Dent, vol.70, issue.3, pp.205-215, 2010.

L. Grönholm, K. K. Lemberg, L. Tjäderhane, A. Lauhio, C. Lindqvist et al., The role of unfinished root canal treatment in odontogenic maxillofacial infections requiring hospital care, Clin Oral Investig. janv, vol.17, issue.1, pp.113-134, 2013.

V. Allareddy, M. K. Kim, S. Kim, V. Allareddy, P. Gajendrareddy et al., Hospitalizations primarily attributed to dental conditions in the United States in 2008. Oral Surg Oral Med Oral Pathol Oral Radiol. sept, vol.114, pp.333-340, 2012.

S. Anderson, J. Nunn, L. Stassen, and J. Mcloughlin, A survey of dental school's emergency departments in Ireland and the UK: provision of undergraduate teaching and emergency care, BDJ. 12 juin, vol.218, issue.12, pp.17-17, 2015.

D. Pateron, Protocoles Infermiers de soins d'urgence, 2015.

D. S. Auclair, D. G. Benistand, D. B. Berlhe, D. Blenet, D. A. Chataoui et al., Comité rédactionnel OMEDIT-LR, vol.19, 2014.

. Oms, Mémento de soins Hospitaliers pédiatriques. 2 e éd, vol.504, 2015.

R. Anderson, Patient expectations of emergency dental services: a qualitative interview study, Br Dent J. 25 sept, vol.197, issue.6, pp.331-335, 2004.

A. Halling and S. Ordell, Emergency dental service is still needed also for regular attenders within a comprehensive insurance system, Swed Dent J, vol.24, issue.5-6, pp.173-81, 2000.

S. J. Williams and M. Calnan, Convergence and divergence: assessing criteria of consumer satisfaction across general practice, dental and hospital care settings, Soc Sci Med, vol.33, issue.6, pp.707-723, 1991.

A. W. Wong, X. Zhu, S. Zhang, S. K. Li, C. Zhang et al., Treatment time for non-surgical endodontic therapy with or without a magnifying loupe, BMC Oral Health. 20 mars, vol.15, p.40, 2015.

C. H. Grock, L. B. Luz, V. F. Oliveira, T. M. Ardenghi, L. Bizarro et al., Experiences during the execution of emergency endodontic treatment and levels of anxiety in dental students, European Journal of Dental Education. 5 août, 2018.

M. Jiwa, N. Mathers, and M. Campbell, The effect of GP telephone triage on numbers seeking same-day appointments, Br J Gen Pract. mai, vol.52, issue.478, pp.390-391, 2002.

V. Lattimer, S. George, F. Thompson, E. Thomas, M. Mullee et al., Safety and effectiveness of nurse telephone consultation in out of hours primary care: randomised controlled trial. The South Wiltshire Out of Hours Project (SWOOP) Group, BMJ, vol.317, issue.7165, pp.1054-1063, 1998.

, Le triage en structure des urgences, p.22, 2013.

K. Mackway-jones, J. Marsden, J. Windle, and . Manchester-triage-group, Emergency triage. 2ème édition, vol.206, 2006.

S. Durand, M. Paquet, and J. Brodeur, Ordre des infirmières et infirmiers du Québec. Le triage à l'urgence: lignes directrices pour l'infirmière au triage à l'urgence, Ordre des infirmières et infirmiers, 2007.

N. Gilboy, P. Tanabe, D. Travers, and A. Rosenau, Emergency Severity Index (ESI): A Triage Tool for Emergency Department, 2011.

P. Taboulet, V. Moreira, L. Haas, R. Porcher, A. Braganca et al., Triage with the French Emergency Nurses Classification in Hospital scale: reliability and validity, Eur J Emerg Med. avr, vol.16, issue.2, pp.61-68, 2009.

. Evans-d-j, . Smith-m-p, . Grant-s-m.-b, . Crawford-m-a, and J. Bond, Out-of-hours emergency dental services--development of one possible local solution, British Dental Journal, vol.191, issue.10, p.550, 2001.

L. Huibers, E. Keizer, P. Giesen, R. Grol, and M. Wensing, Nurse telephone triage: good quality associated with appropriate decisions. Fam Pract, vol.29, pp.547-52, 2012.

W. Cheung, L. Heeney, and J. L. Pound, An advance triage system, Accid Emerg Nurs. janv, vol.10, issue.1, pp.10-16, 2002.

G. Topping, Out-of-hours emergency dental services--evaluation of the first year of a pilot project in Fife, Br Dent J. 26 févr, vol.198, issue.4, pp.193-200, 2005.

E. Pegon-machat, N. Decerle, and S. Tubert-jeannin, Construction et évaluation d'un outil d'orientation des patients vers une unité d'urgence odontologique, Sante Publique. 25 mars, vol.27, issue.1, pp.79-88, 2015.

D. E. Tulip and N. Palmer, A retrospective investigation of the clinical management of patients attending an out of hours dental clinic in Merseyside under the new NHS dental contract, Br Dent J. 20 déc, vol.205, issue.12, pp.659-64, 2008.

R. Arbab-chirani, C. V. Roux, M. Boisramé-gastrin, S. , L. 'azou et al., Astreinte odontologique au sein d'un CHU : mise en place et résultats préliminaires d'activité. Revue d'Épidémiologie et de, Santé Publique. 1 juin, vol.58, issue.3, pp.217-241, 2010.

N. Martenot, Les urgences odontologiques algiques en officine de pharmacie, vol.90, 2015.
URL : https://hal.archives-ouvertes.fr/dumas-01207345

C. Collin, L. Javot, E. Pape, J. Scala-bertola, N. Petitpain et al., Paracetamol et algie dentaire : Mésusage et Intoxication, 2011.

I. Siddique, H. Mahmood, M. , and R. , Paracetamol overdose secondary to dental pain: a case series, British Dental Journal. 25 sept, vol.219, issue.6, pp.6-6, 2015.