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Master Thesis

Étude de satisfaction concernant la prise en charge des femmes lors d’une interruption volontaire de grossesse par voie médicamenteuse : étude descriptive réalisée au centre d’orthogénie du CHU de Grenoble

Abstract : Objective: In France, there are around 150 000 drug-induced abortion, every years. The aim of the study was to assess women’s satisfaction with abortion care. Furthermore, we wanted to determine the proportion of women who could choose the abortion method as well as the period between the first contact with the center and the abortion. Methods: We carried out a satisfaction survey at the university hospital’s orthogenic center, in Grenoble. We developped a questionnaire which was offered to women during the postabortion appointment. Results: In 106 women coming back to their post-abortion appointment, 39 answered our questionnaire. Global satisfaction rate was 9,7 over 10 and 97,2% of women was satisfied by care abortion received at the orthogenic center. Points that less satisfied women were the attention given to the partner (71,4% of statisfaction, median at 8,8 over 10), waiting time at the secretary’s office and between consultations (75,1% of satisfaction, median at 9,0 sur 10) and informations about pain (86,8% of satisfaction, median at 8,8 sur 10). Actually, we noticed pain were underestimated for 41,7% women. In addition, the reception at the secretary’s office satisfied women (94,7%, median at 9,5 sur 10), as well as the pre-abortion appointment (91,7% of satisfaction, median at 9,4 sur 10) and the period needed for the abortion (97,2% of satisfaction). Women thought the center team was benevolent, listening and they did not have the feeling to be judged. Every women could choose the abortion method. On average, period between the first call and the appointment was four working days and the period between this appointment and the abortion was six days which is satisfying and conform to the recommandations. Conclusion: Through this study, we can suggest some improvements. With reference to the information, the health professional could check what the women understood at the end of the appointment, above all about pain. Furthermore, we should give a more important place to the partner by listenning him and giving him informations about abortion but also by suggesting him to talk with the center psychologist.
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Submitted on : Thursday, September 12, 2019 - 3:36:28 PM
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  • HAL Id : dumas-02285189, version 1

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Manon Gelin. Étude de satisfaction concernant la prise en charge des femmes lors d’une interruption volontaire de grossesse par voie médicamenteuse : étude descriptive réalisée au centre d’orthogénie du CHU de Grenoble. Gynécologie et obstétrique. 2019. ⟨dumas-02285189⟩

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