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Master Thesis

Quel est le vécu des médecins généralistes à l’utilisation de la téléconsultation pendant la première vague de la crise Covid ?

Abstract : Introduction : In the context of COVID-19, containment is declared on March 16, 2020. Physicians are encouraged to use teleconsultation. Telemedicine deployment has been supported for years, yet physician perception is under-explored. The objective is to explore the experience of general practitioners to the use of teleconsultation during the 1st epidemic wave in XXX in 5 regions of XXX. Method : Conduct of a qualitative phenomenological study. Semi-structured interviews were conducted in person or by videoconference by 5 researchers between May and December 2020. Results : The emergency introduction of teleconsultation gave rise to a feeling of anger and even abandonment. It generated a fear of error and fraudulent practices. However, it has made it possible to work, to ensure continuity of care, to evaluate urgent situations. Although proud to have mastered this new practice, physicians seem frustrated. They find teleconsultation unsuitable due to the lack of a global vision and are indignant about performing "medicine on the cheap". Discussion : The subject matter at the heart of current events and the methodology adapted to the exploration of experience make the strengths of the study. The work by 5 researchers increased external validity. Interpretation bias was limited by the triangulation of data. Nonetheless, recruitment and investigative bias remain. Conclusion : The pandemic represents a stepping stone in the use of teleconsultation. Physicians' experiences are a mixture of anger, fear, and frustration, but also relief and excitement. Further work will explore whether the fears mentioned are well founded.
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Master Thesis
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Submitted on : Friday, February 11, 2022 - 8:37:10 AM
Last modification on : Saturday, February 12, 2022 - 3:26:32 AM
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  • HAL Id : dumas-03565515, version 1


Julie Danjou. Quel est le vécu des médecins généralistes à l’utilisation de la téléconsultation pendant la première vague de la crise Covid ?. Sciences du Vivant [q-bio]. 2021. ⟨dumas-03565515⟩



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