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Master Thesis

Quel est l’avis des patients consultant en Maison de Santé Pluriprofessionnelle en Île-de-France sur ce type de structure d’exercice ?

Abstract : Multidisciplinary Group Practices (MGP) develop themselves and take a special place in the French healthcare system. They improve the quality of care and preserve the healthcare shortage. They are supported by the health professionals. This study aims to investigate the MGP patient users’ opinion about these organizations, to improve their quality. This trial is a qualitive research, by semi-directive interviews, with patients from three MGP in Île-de-France. The MGP allow the patients to consult easily and nearby, different kind of specialists. The patients ask for even more specialists in the same place. The possibility of non-programmed consultation, or within a short deadline, or the referral to a colleague of the MGP, are satisfaction criteria. When it’s well identified, the pluriprofessional care is reassuring. The follow-up is possible with the shared medical file, with patient’s agreement. The management is effective, but there is a fear of depersonalization of the relation between the patient and his general practitioner. The presence of trainees enriches the consultation and sustains the future of the practices. The price is described as a criterion of access to health care. The place must be pleasant, user-friendly, with an on-site secretary office for the management of the patient and benevolent reception. There is a mess of identification and knowledge of the MGP by the patients. The patients are overall satisfied by this kind of practices, but it should be more highlighted.
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Master Thesis
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https://dumas.ccsd.cnrs.fr/dumas-02892243
Contributor : Université Paris Descartes - Scd <>
Submitted on : Tuesday, July 7, 2020 - 2:14:04 PM
Last modification on : Wednesday, February 3, 2021 - 3:20:50 AM

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  • HAL Id : dumas-02892243, version 1

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Matthieu Zienkiewicz. Quel est l’avis des patients consultant en Maison de Santé Pluriprofessionnelle en Île-de-France sur ce type de structure d’exercice ?. Médecine humaine et pathologie. 2019. ⟨dumas-02892243⟩

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