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Master Thesis

Information en santé : quelles sont les attentes de la population générale quant à l’information donnée par le pharmacien sur les produits de santé

Abstract : Context: Health literacy is a key public health issue. It is defined by the motivation and skills of individuals to access, understand, evaluate and use information to facilitate decision-making about their health. It is complementary to therapeutic education. Currently, few French studies deal with the notion of health literacy. Objective: Collect individual and personal expectations in the general population with regard to the information given by the pharmacist concerning their health products and propose the axes of an adapted information support. Method: Qualitative study using questionnaires with open-ended questions focusing on health products in general and more specifically on medicines. Results: 60 questionnaires in handwritten and digital versions submitted in different locations in order to have a heterogeneous sample: in two pharmacies (one in Grenoble and one in Annecy), in a hairdressing salon in Annecy and finally in a Voiron doctor's surgery. The people interviewed were waiting for information about undesirable effects, the mode of action of health products, the effectiveness of these products, the existence of natural alternatives to traditional treatments but also the origin and composition of the recommended products. On the other hand, those who responded to the questionnaire were in favour of the creation of a dematerialised information medium. The general trend was in favour of creating an application, a website or even a video. Conclusion: Our sample seems to be waiting for advice and information from their pharmacist: in particular information on adverse effects, mode of action of health products. These results lead us to encourage the creation of an information medium dedicated to the general population on health information. This could improve the level of health literacy.
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Master Thesis
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https://dumas.ccsd.cnrs.fr/dumas-02944857
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Submitted on : Monday, September 21, 2020 - 5:19:27 PM
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Soumiya Sakina Rarbi. Information en santé : quelles sont les attentes de la population générale quant à l’information donnée par le pharmacien sur les produits de santé. Sciences pharmaceutiques. 2020. ⟨dumas-02944857⟩

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