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Master Thesis

Le ressenti des médecins généralistes utilisant une plateforme territoriale d’appui : l’exemple de la plateforme territoriale d’appui landaise Santé Landes

Abstract : Background: the 2016 law to modernize our health system suggests strengthening the coordination tools for complex pathways by proposing the establishment of Territorial Support Platforms (TSA). The aim was to provide more readable and coherent support for the management of complex cases and thus simplify the support coordination landscape. In the Landes, a TSA called Santé Landes has been operational since 2014 Goal: collect the opinions of general practitioners in Landes using the Landes Health TSA. Méthod : Qualitative study by half-directed interviews with liberal general practitioners (GPs) in the Landes using the Landes Health TSA. After the theoretical saturation of the data, an analysis of the fully transcribed verbatim revealed significant categories. Results: 13 interviews were conducted. The GPs questioned spoke of the occasional use of Santé Landes in the face of difficulties experienced in dealing with complex situations. Using Santé Landes enabled them to resolve complex situations by facilitating social care thanks to the support of TSA staff. The connection and communication of the various professionals with a patient was facilitated by the PAACO / Globule application. Some users have expressed the excess of information that can result from communication via PAACO / Globule and have regretted the lack of articulation of this application with their professional software. Conclusion: Santé Landes has removed many of the difficulties encountered by GPs in Landes faced with complex situations, particularly with regard to the social care of patients. PAACO/Globule is an interesting interface for developing communication and promoting coordinated teamwork, although this depends on the wish of each of the professionals to take part in this process.
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Master Thesis
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https://dumas.ccsd.cnrs.fr/dumas-03116823
Contributor : Bu Carreire Université de Bordeaux <>
Submitted on : Wednesday, January 20, 2021 - 4:10:44 PM
Last modification on : Friday, January 22, 2021 - 3:11:37 AM
Long-term archiving on: : Wednesday, April 21, 2021 - 6:55:16 PM

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Quentin Passerieux. Le ressenti des médecins généralistes utilisant une plateforme territoriale d’appui : l’exemple de la plateforme territoriale d’appui landaise Santé Landes. Médecine humaine et pathologie. 2020. ⟨dumas-03116823⟩

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