Skip to Main content Skip to Navigation
Master Thesis

Enquête de satisfaction auprès des patients pris en charge par l’unité d’évaluation gériatrique pluriprofessionnelle de la ville de Bordeaux

Abstract : Introduction: the multi-professional geriatric assessment unit in the city of Bordeaux was developed as part of the national project for Elderly People at Risk of Loss of Autonomy (PAERPA). It offers at-home and standardized geriatric evaluation (SGE) in order to identify issues and to make proposals that preserve the autonomy of the elderly. The objective of this work is to assess the degree of patient satisfaction at the end of an evaluation. Methods: this is an observational and descriptive satisfaction survey accomplished with patients having benefited from an SGE by the Bordeaux Unit between december 2018 and june 2019. Data collection was fulfilled by a self-administered questionnaire from the team and by an over-the-telephone questioning and evalution of the patient. Results: 134 patients were included in the assessment. Team members estimated that 111 patients (82.8%) appeared satisfied during their assessment. 77 patients answered the telephone questionnaire. 80.3% said they were fully satisfied, 88% had no trepidations about the home visit, 96% considered the duration of the evaluation adequate, 100% were satisfied with the relationship with the interviewers, 97% felt the unit had sufficiently respected their privacy, 96% said they were satisfied with the targeted needs and 98% would recommend this assessment to other seniors (p <0.0005). Discussion: the home visit of the multi-professional geriatric assessment unit is well-accepted by patients with loss of autonomy. This is an additional argument for extending the system in the Bordeaux metropolitain area.
Document type :
Master Thesis
Complete list of metadata

https://dumas.ccsd.cnrs.fr/dumas-03257381
Contributor : Bu Carreire Université de Bordeaux <>
Submitted on : Thursday, June 10, 2021 - 9:55:38 PM
Last modification on : Friday, July 9, 2021 - 3:48:02 AM

File

 Restricted access
To satisfy the distribution rights of the publisher, the document is embargoed until : 2022-06-01

Please log in to resquest access to the document

Identifiers

  • HAL Id : dumas-03257381, version 1

Collections

Citation

Florence Poirier. Enquête de satisfaction auprès des patients pris en charge par l’unité d’évaluation gériatrique pluriprofessionnelle de la ville de Bordeaux. Médecine humaine et pathologie. 2021. ⟨dumas-03257381⟩

Share

Metrics

Record views

4