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Master Thesis

Stratégie d'entreprise et urbanisation de systèmes d'information : application à la globalisation d'un système de réservation électronique de location de véhicules

Abstract : Europcar wishes to improve its efficiency by better organizing its resources and centralizing its information. To this end, Europcar needs to take into account its business strategy for the evolution of its Information System and match the software production with both the information and organization aspects of the company. Such an evolution requires the use of business architecture standards that are new to Europcar. Due to a drift from a business cutomer base to a more general one, Europcar has for instance, to add an adequate translation functionality to one of its booking applications. This evolution is therefore not about improving a single and independant application but about globalizing the Information System related to car booking in order for it to adapt to local and cultural specificities of indivudual customers. That is why Europcar decided to develop the E.T.M software. This paradigm shift from an IT System to an Information System implies the establishment of missing business and functional patterns that will ensure the durability of the Information System. The implementation of such organisation and information patterns will allow to match the software production together with the business strategy. To this achievement, the Praxeme method is innovative. It provides with a glossary pattern including definitions but also business operations and therefore enables the production of a pragmatic pattern focused on activities and business processes for a documented and service oriented software production. A centralized frame of reference is a solid basis in order to achieve an evolution of the Information system in coherence with the business strategy and its evolutions.
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Master Thesis
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https://dumas.ccsd.cnrs.fr/dumas-01221077
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Submitted on : Tuesday, October 27, 2015 - 1:39:14 PM
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Fabien Angot. Stratégie d'entreprise et urbanisation de systèmes d'information : application à la globalisation d'un système de réservation électronique de location de véhicules. Systèmes et contrôle [cs.SY]. 2013. ⟨dumas-01221077⟩

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