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Master Thesis

Identification des facteurs pertinents de satisfaction en médecine générale : recherche de consensus par la méthode RAND UCLA

Abstract : Background: the quality of the primary care supply, especially in the field of general practice, contributes to the proper functioning of health care systems. However, the number of general practitioners (GPs) is decreasing. This observation makes it necessary to analyze the attractiveness and retention in this profession. The EGPRN research teams conducted qualitative studies in eight countries throughout Europe and identified several satisfaction factors in general practice. Our study aimed to validate them in French language and to establish their relevance. Method: the Delphi consensus method modified according to the RAND / UCLA process was used. The experts were recruited from the GP teachers of the University of Brest. The first round of the study was conducted by e-mail, each participant was contacted separately. The expert group meeting gave the opportunity to reformulate the non-consensual items and to develop a new questionnaire used for the second round of the study. Results: 24 experts participated in the study. The first round identified 3 non-consensual factors among the 33 proposed. Following the group meeting, the reformulation resulted in a second questionnaire of 31 factors, all of which were validated in the second round. They define the MG as a person who loves his work and the variety of activities in his profession. He wants to take care of patients in a confident relationship. He wishes to benefit from good management in his practice and to find a good work-life balance. He wants to train during his career and to participate in the training of the students. He wants to be respected in society and by his colleagues as a GP. Conclusion: knowing these satisfaction factors should allow to develop recommendations for policy makers to improve the practice conditions and the workforce of GPs.
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Master Thesis
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Submitted on : Tuesday, May 30, 2017 - 6:54:44 PM
Last modification on : Tuesday, October 24, 2017 - 1:15:38 AM


  • HAL Id : dumas-01529443, version 1



Marine Drogou. Identification des facteurs pertinents de satisfaction en médecine générale : recherche de consensus par la méthode RAND UCLA. Médecine humaine et pathologie. 2017. ⟨dumas-01529443⟩



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