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Master Thesis

Enjeux et facteurs clés de succès de la conduite du changement pour un projet d'évolution SIRH : exemple d'une solution personnalisée vers une solution standard

Abstract : Change management draws its main foundations within various studies that appeared since the 50s. Its development has raised at the time when ERP projects emerged in the 80s. The numerous projects ending in failure, mainly due to human factors, led to the appearance of several change management concepts. The strong adherence of the actors to change is one of the most noteworthy advantages of change management. Information systems project has merely no chance to be successful without having the adherence of all actors to the change. Indeed, resistance of the actors to change can appear for reasons that belong to them. Adherence of the actors results in deploying targeted and appropriate action drivers. Those action drivers are known as critical success factors of any change management process. In 2007, the Human Resources Information System (HRIS) of Geneva Sate is officially deployed. Then, a bill is voted in 2016 for the upgrading software project of the HRIS. This project aims to migrate the two current versions of the HRIS, which are not anymore supported by the software vendor, to a single new version getting closed to the Swiss standard. The change caused by the upgrading software project of the HRIS was thoroughly analysed. There is currently a very low number of change management actions in place. Thus, complementary actions are suggested so as to make sure that there will be a total adherence of the actors to the change.
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Master Thesis
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  • HAL Id : dumas-02280333, version 1

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Loïc Buttet. Enjeux et facteurs clés de succès de la conduite du changement pour un projet d'évolution SIRH : exemple d'une solution personnalisée vers une solution standard. Gestion et management. 2018. ⟨dumas-02280333⟩

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