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Master Thesis

Analyse des données des appels destinés au Centre-15 de Mayotte : profil des appels relevant de la médecine générale

Abstract : Background : Private general physician led telephone triage is the key component of the after-hours care. In the french island of Mayotte, it is non existing. The aim of this study is to determine the proportion of calls that fall under family medecine, with the hyopothesis that a sufficient proportion could be regulated by a liberal family doctor. Method : We have retrieved the totality of the data of medical triage who went through the emergency dispatch centre of Mayotte from the march 2018 till march 2019, we then analysed data who were categorized « P2 » Results : 37,3% (n=8272/22174) of the data from the 1st of march 2018 till the 31st of march 2019 fell under external medical consultation or in the emergency center in last instance, medical advice or telephon prescriptions. An increase of these files was noticable from 8am till 12am and from 8pm till 10pm. 0,005% of « R3 » calls with transportation ultimately needed urgent medical transportation. Conclusion : The proportion of calls falling under family medecine seems to be enough to dicuss the instauration of a liberal physician led telephone triage, with a certain degree of adaptation related to the territory.
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Master Thesis
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https://dumas.ccsd.cnrs.fr/dumas-02624684
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Submitted on : Tuesday, May 26, 2020 - 12:19:12 PM
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Camille Mathelin. Analyse des données des appels destinés au Centre-15 de Mayotte : profil des appels relevant de la médecine générale. Sciences du Vivant [q-bio]. 2020. ⟨dumas-02624684⟩

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