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Master Thesis

L’amélioration du fonctionnement interne d’un pôle d’une moyenne entreprise : étude du cas du pôle des services de SMAG, entreprise éditrice de logiciels agricoles

Abstract : Internal management of a division can be complicated within a medium-sized company. In this study, we will use various methods and implement a new software to detect and solve internal management problems through the services division of the Smag company. Starting without any knowledge nor context of about the division, we will begin by studying the environment and the origin of the company before interviewing the employees of the division. Through the information thus gathered, multiple problems will be uncovered – that we regroup in groups of problematic axes. One of these groups is further studied: the temporal axis. It is composed of the time allocation, the planification and the time recording of the employees. This brings to value how benefitting an upgrade of these processes will be to the project managers consultants, thus adding the project management topic to the time management one. The main problems encountered by these employees consists in the methodology applied and the use of a software considered derelict. Many pieces of software available on the market are then scanned. A selection of a few of them will reduce their number to four. The final selection between these pieces of software will be made using an approved and tested method: the analytic hierarchy process. It will determine which software is the most appropriated to the services division. The selected software is installed through different steps, starting with the creation of a new sandbox instance. It is then configured to suit the project managers consultants’ needs, which is followed by a step of familiarizing of the decision makers through real tests of project creation and management. The software is then deemed satisfying enough to be implemented and used by the project managers consultants. The future steps to follow are then evoked and discussed.
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Master Thesis
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  • HAL Id : dumas-02968854, version 1

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Julien Lorriette. L’amélioration du fonctionnement interne d’un pôle d’une moyenne entreprise : étude du cas du pôle des services de SMAG, entreprise éditrice de logiciels agricoles. Informatique [cs]. 2019. ⟨dumas-02968854⟩

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