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Master Thesis

Industrialisation du management par les processus : mise en oeuvre d'ARIS, outil de modélisation des processus

Abstract : In 2001, the Euriware Group, SSII, launches an approach of management by processes, it decides to endow her with a Business Process Modelling software. The approach has two purposes, to improve the performance of the company and the customer satisfaction, and to obtain the certification ISO 9001 version 2000. This project is entrusted to the Direction of the Sustainable development and Continuous Improvement to model processes in a methodical and structured way. It is realized with a software package of the market recognized in the field of process, ARIS of IDS Scheer who leans on client-server and has features of publication in the Web format. It will be integrated into the information system. This document describes why and expectations of the project, its organization, the delivered product, its realization in the respect for the practices to satisfy the users, and in what it was profitable in method, in new projects and in individual contributions. The responsibility of its development fell to my project manager's role. It allowed to implement and to define methodological approaches which participated in the innovative aspect of this project, with however, a certain disappointment not to have seen the complete outcome of the project.
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https://dumas.ccsd.cnrs.fr/dumas-00594343
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Submitted on : Thursday, May 19, 2011 - 4:24:31 PM
Last modification on : Sunday, February 14, 2021 - 3:08:23 PM
Long-term archiving on: : Saturday, August 20, 2011 - 2:29:02 AM

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  • HAL Id : dumas-00594343, version 1

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Brigitte Dutronc. Industrialisation du management par les processus : mise en oeuvre d'ARIS, outil de modélisation des processus. Modélisation et simulation. 2010. ⟨dumas-00594343⟩

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