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Master Thesis

L’ordonnance visuelle : évaluation d’un outil d’aide à la dispensation pour améliorer la prise en charge à l’officine des personnes ayant un faible niveau de littératie en santé

Abstract : This work allows a better understanding of the complexity of illiteracy, and more extensively the concept of literacy from the perspective of Health. An European survey carried out in 2011 highlights the fact that 35,2% of the studied population had an insufficient literacy level regarding Health matters. This reality is alarming because this low level might cause a misunderstanding of the treatment and possible medication errors. The pharmacist has a key role in the management of these people, due to his drugs expert status and the relationship of trust he maintains with his patients. However, this issue is unrecognized and underestimated in the profession. Many pharmacists admit having difficulties to identify the persons in question, and wish they were better trained on the subject. It seemed worthwhile to offer concrete solutions in order that after each dispensation, the patient understands and takes correctly his treatment. One of the solutions is the use of educational tools. The Visual Prescription is one example. The objective of this work was to test this visual tool at the pharmacy among the team and patients and to optimize its conception. A survey was carried out in one community pharmacy with 100 patients and the pharmacy staff. The concept of the Visual Prescription was a resounding success. The questionnaires highlighted the key strengths of this educational tool as well as the points to improve to adapt it to the use of the pharmacy. The digitalization of the support seems, on this basis, indispensable to be used in a wide range of community pharmacies in the future.
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Master Thesis
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https://dumas.ccsd.cnrs.fr/dumas-01469797
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Submitted on : Thursday, February 16, 2017 - 5:27:09 PM
Last modification on : Wednesday, July 15, 2020 - 8:56:03 AM
Long-term archiving on: : Thursday, May 18, 2017 - 12:20:16 AM

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  • HAL Id : dumas-01469797, version 1

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Loreleï Provot. L’ordonnance visuelle : évaluation d’un outil d’aide à la dispensation pour améliorer la prise en charge à l’officine des personnes ayant un faible niveau de littératie en santé. Sciences pharmaceutiques. 2017. ⟨dumas-01469797⟩

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