Impact de l’affichage de messages audiovisuels enregistrés par le médecin traitant sur les motifs de consultation

Abstract : Background : The waiting room display, an important means of communication, has been the subject of many studies, which have shown its limitations. Objective: Study the impact of a new strategy: the physician’s recorded audiovisual display of the vaccination message in the waiting room. Methods - Study design - Patient : prospective, interventional, analytical and comparative study, including data collected from adult patients, seen over 2 weeks (Oct. 17). We produced an audiovisual display of vaccination, placed within the waiting room on week 2. The spontaneous mention of the subject by the patient was the primary endpoint. Results : 244 (93%) patients, including 121 on week 2. Average age: 47.9 years. Women: 61.5%. Homogeneity and similarity of socio-demographic data (p>0.05) and a waiting time of 21.1 min (p>0.33); the motives mentioned before waiting and consulting prior to showing the message were similar (p=0.92). 106 (87.6%) patients spontaneously mentioned vaccination after the viewing, 4 (3.3%) before viewing (p<0.001). 33 (27.3%) patients had a prescription for vaccination on week 2, 4 (3.3%) on week 1 (p<0.001). The results of vaccination motives and prescriptions backed up this assumption, and fall into the scope of previous studies. Conclusion : Audiovisual display of a message in the family doctor’s waiting room is an efficient information strategy hugely acting upon the patient. Wider studies would be advisable to turn this means into an essential tool for practitioners.
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Master Thesis
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Elie Assaf. Impact de l’affichage de messages audiovisuels enregistrés par le médecin traitant sur les motifs de consultation. Médecine humaine et pathologie. 2018. ⟨dumas-02049648⟩

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