Skip to Main content Skip to Navigation
Master Thesis

Décloisonner le lien ville - hôpital sur le territoire ouest de l'Ile de La Réunion

Abstract : The city-hospital relationship represents a main safety and quality issue in the patients care. There is no doubt about the need for a seamless care pathway, especially in the treatment of elderly patients. However, even if many efforts have been made over the last years, particularly with the development of medication reconciliation, the city-hospital relationship remains a breaking point in the patient’s care journey. The aim of this study is to make an inventory of the relationship between the pharmacists and the Centre Hospitalier Ouest Réunion (CHOR) on the West sector of La Réunion island, specifically to the patient’s pharmaceutical process and to bring proposals of optimization. This is a quantitative descriptive study, conducted by a questionnaire composed of 5 parts. This questionnaire has been sent to pharmacists in the Western Territory. On behalf of the 64 eligible pharmacies, 42 replied to the questionnaire. The participation rate was 65%. Most of the respondents had already been contacted by the CHOR pharmacy (74%). Most of the pharmacists that sent back the questionnaire believe that their role in medication reconciliation is favourable or very favourable to the patient. Most of the pharmacists that answered the questionnaire do not know the G.C.S TESIS and their actions (83%) and do not know the O.I.I.S program (65%). A large majority of these pharmacists do not realize Shared Medication Reviews (83%). Pharmacists have reported their difficulties in reaching an interlocutor at the CHOR, the lack of hospital leaving reconciliation, a lack of consideration from other health professionals regarding their work. In the western territory of La Reunion Island, the city-hospital relationship basis have been laid between the pharmacists but there are still improvements to be made. For example, the corresponding pharmacist’s integration into the CIO, the simplification of the PMO and the increase in the number of hospital leaving reconciliations.
Document type :
Master Thesis
Complete list of metadata
Contributor : Frédérique Gambade Connect in order to contact the contributor
Submitted on : Wednesday, February 3, 2021 - 10:55:44 AM
Last modification on : Saturday, February 13, 2021 - 3:10:00 AM
Long-term archiving on: : Tuesday, May 4, 2021 - 6:31:41 PM


Files produced by the author(s)


  • HAL Id : dumas-03129910, version 1



Jean-Baptiste Faussat. Décloisonner le lien ville - hôpital sur le territoire ouest de l'Ile de La Réunion. Sciences du Vivant [q-bio]. 2020. ⟨dumas-03129910⟩



Record views


Files downloads