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Master Thesis

Formation en officine : R&D de l’entreprise officinale et enjeu majeur de l’évolution de métier du pharmacien

Abstract : Context: The future of pharmacy lies in the hands of its human asset. It is essential to invest in it in order to enable professionals to respond to worldwide health challenges. Till this date, few studies address this issue in France. Objective: This study aims at elaborating an inventory of professional education (continuous education and continuous professional development) for the owners and employees of pharmacies in France, in order to identify their needs and expectations, as well as the obstacles perceived by the pharmacists in the implementation of the development of their pharmacies. Some recommendations will be proposed to help pharmacists improve their lifelong learning. Method: A qualitative study was carried out, in which semi-structured interviews were conducted addressing various topics concerning continuing education and continuous professional development in pharmacies. Results: 22 interviews were conducted, among which: 16 participants were pharmacists and owners of pharmacies, 4 were employee pharmacists and 2 were pharmacy technicians. The results highlight the heterogeneity of pharmaceutical practices and their strong dependence on the profile of the pharmacist and his development strategy. Several obstacles hinder the participation and engagement of pharmacists. Attending to patients in the pharmacy remains complex, especially with the evolution of the profession. The quality of pharmacy services is closely linked to the skills of the person providing the pharmaceutical act. The sustainability and growth of the pharmacy business necessarily requires lifelong learning, in other terms the R&D of pharmacy. Pharmacists are expecting both external and internal solutions to be deployed. Conclusion: An isolated solution will not allow the survival of education models such as CPD. The mobilization of all stakeholders is essential to guarantee an adequate infrastructure and an environment favoring sustainable and continuing training.
Document type :
Master Thesis
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Contributor : Jean-Hugues Morneau Connect in order to contact the contributor
Submitted on : Tuesday, June 8, 2021 - 2:30:18 PM
Last modification on : Thursday, June 10, 2021 - 3:29:29 AM
Long-term archiving on: : Thursday, September 9, 2021 - 7:31:23 PM


  • HAL Id : dumas-03253810, version 1
  • PPN : 255857047


Dima Mauas. Formation en officine : R&D de l’entreprise officinale et enjeu majeur de l’évolution de métier du pharmacien. Sciences pharmaceutiques. 2021. ⟨dumas-03253810⟩



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